Layne Labs offers a 100% customer satisfaction guarantee including guaranteed frozen delivery on all products and exact sizing specifications. We also guarantee the quality, appearance, and freshness of every product we ship. If you are not completely satisfied for any reason please contact us. We are here to help.
All orders are shipped on Monday, Tuesday, Wednesday, or Thursday of each week. Transit times are 1-3 days depending on your location. Typically if your order is placed before 12 pm pst on Tuesday, we will ship it that same week. West Coast orders received after 12 pm on Tuesdays may go out Wednesday or Thursday. Some exceptions may apply. We also offer expedited shipping in case you want your order sooner.
EXPEDITED SHIPPING SERVICES
SAME DAY SHIPPING: Need your order quick? Choose “SAME DAY SHIPPING” at checkout and we will ship your order out the same day we receive it, as long as it comes in before 12 pm pst. If you choose “SAME DAY SHIPPING” and we receive your order after 12 pm pst your order will ship the following business day. If we receive your order after 12 pm pst on a Wednesday your order will ship the following Monday. Please note: Standard transit times (1-3 days) apply. Need your order sooner? Choose “SAME DAY SHIPPING/1 DAY DELIVERY” at checkout.
SAME DAY SHIPPING/1 DAY DELIVERY: This is one of our most popular services. Choose “SAME DAY SHIPPING/1 DAY DELIVERY” at checkout and we will ship your order out the same day we receive it and it will take just 1 day in transit to get it to your door! We even ship on Thursdays! Order must be received by 12 pm pst or it ships the following business day. Orders placed after 12 pm pst on Thursday will ship the following Monday.
Please email customer service at: firstname.lastname@example.org if you need more details or have a question about your order.
Looking for your package? You can track it here.