Layne Labs offers a 100% customer satisfaction guarantee including guaranteed frozen delivery on all products and exact sizing specifications. We also guarantee the quality, appearance, and freshness of every product we ship. If you are not completely satisfied for any reason please contact us. We are here to help.

All orders are shipped on Monday, Tuesday, Wednesday, or Thursday of each week. Transit times are 1-3 days depending on your location. Typically if your order is placed before 12 pm pst on Tuesday, we will ship it that same week. West Coast orders received after 12 pm on Tuesdays may go out Wednesday or Thursday. Some exceptions may apply. We also offer expedited shipping in case you want your order sooner. Please email customer service at: if you need more details or have a question about your order.

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