Layne Labs offers a 100% customer satisfaction guarantee including guaranteed frozen delivery on all products and exact sizing specifications. We also guarantee the quality, appearance, and freshness of every product we ship. If you are not completely satisfied for any reason please contact us. We are here to help.

All orders are shipped on Monday, Tuesday, or Wednesday of each week. Transit times are 1-3 days to depending on your location. Typically if your order is placed before 12 pm on Wednesday, we will ship it that same week. Some exceptions may apply. Please email customer service at: if you need more details or have a question about your order.

Looking for your package? You can track it here.