Shipping Information and Policies

A convenient Shipping Calculator is located on the right side of each page. To calculate shipping, just add an item to your cart, select your State and enter Zip Code into the Shipping Calculator. Shipping costs will update automatically as you add additional items.

Orders shipped FedEx are packed with dry ice into 2″ molded EPS (Styrofoam) boxes. Orders are shipped via FedEx and are guaranteed to arrive frozen. All orders are shipped on Tuesday, Wednesday or Thursday of each week depending on your location. Typically if your order is placed before 12 pm on Wednesday, we will ship it that same week. Some exceptions may apply.

For definite shipping departure and arrival times please call or email customer service.


How do you ship?

FedEx & UPS:
Orders shipped FedEx are packed with dry ice into 2″ molded EPS (Styrofoam) boxes. Orders are shipped via FedEx and are guaranteed to arrive frozen. All orders are shipped on Tuesday, Wednesday or Thursday of each week depending on your location. Typically if your order is placed before 12 pm on Wednesday, we will ship it that same week. Some exceptions may apply.
For definite shipping departure and arrival times please call or email customer service. Layne Labs will email you a shipping confirmation with your tracking number.


Do packages require a signature to be delivered?

No. All packages are shipped with no signature required.

What days do you ship and when should I expect to receive my order?

Orders shipped FedEx are packed with dry ice into 2″ molded EPS (Styrofoam) boxes. Orders are shipped via FedEx and are guaranteed to arrive frozen. All orders are shipped on Tuesday, Wednesday or Thursday of each week depending on your location. Typically if your order is placed before 12 pm on Wednesday, we will ship it that same week. Some exceptions may apply.
For definite shipping departure and arrival times please call or email customer service. Layne Labs will email a shipping confirmation with your tracking number. All orders are guaranteed to arrive frozen and meet your satisfaction.

Do you ship to Alaska, Hawaii, Puerto Rico, Canada or the Virgin Islands?

Yes. We do ship to Alaska & Hawaii, although we are not able to ship to Canada, Puerto Rico or the Virgin Islands.