What payment methods do you accept?
We accept Visa, MasterCard, American Express, Discover, PayPal and Google Checkout on our website.
Do you bid frozen animal contracts?
Yes, we service zoos, aquariums, nature preserves and other organizations throughout the United States, and welcome the opportunity to bid your contract.
What are your prices and do you offer quantity discounts?
Please visit our product pages where you can compare pricing for the quantities we offer. All pricing is clearly stated, including the price per individual animal and the total quantity price. There are no tricky formulas or ‘percentage of the box’ tactics designed to force customers to purchase more than they actually need.
Do you offer a guarantee on frozen shipments?
Layne Labs offers a 100% customer satisfaction guarantee including guaranteed frozen delivery on all products and exact sizing specifications. We also guarantee the quality, appearance, and freshness of every product we ship. If you are not completely satisfied for any reason please contact us. We are here to help.
What are your hours of operation?
You may contact us 24 hours a day or call 800.809.9431 and a customer service representative will be available to assist you Monday through Friday 8am – 5pm PDT.
